FAQ
Subscription Details
What is included in the monthly subscription box?
The Faith Box offers 4-5 selected products. Each box features a diverse assortment of enriching devotional content, lifestyle essentials, and unique products deeply connected to Christian values.
Each month may include hats, t-shirts, fitness products, outdoor gear, games, and activities designed for bonding with friends and family. All items are thoughtfully curated around Christian faith themes to inspire and uplift our subscribers.
What sets us apart is our commitment to variety and freshness. Each box is curated to ensure you receive a unique selection of products every month, guaranteeing that you won’t receive the same items from prior months.
How often will I receive my subscription box or pack?
Your subscription box or pack will be delivered to your doorstep once a month, providing you with consistent inspiration and encouragement.
Billing and Shipping
When will I be billed for my subscription?
Rebilling occurs on the 11th of every month, ensuring a seamless payment process for our subscribers.
When can I expect my subscription box?
Your subscription box will typically be shipped shortly after billing, with delivery times varying depending on your location.
Do you ship internationally?
Yes, we do ship internationally! When placing your order, simply select your country from the dropdown menu and input your international address in the shipping information section. We're thrilled to be able to share our curated Christian products with our international customers.
Managing Your Subscription
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time by logging into your account and accessing the subscription management section.
Is it possible to pause my subscription temporarily?
Absolutely! You can pause your subscription when needed by logging into your account and selecting the pause option in the subscription management section.
Contacting Customer Support
How can I contact customer support for further assistance?
You can contact our customer support team through multiple channels:
- Chat with us directly on our website.
- Email us at ironandlightcompany@gmail.com.
- Fill out a contact form on our contact page.
We’re here to help you enhance your spiritual journey and experience with our subscription service.
Gifting a subscription
Can I gift a subscription to someone else?
Yes, you can! You can gift a subscription or one time box. When you check out, simply enter the recipient’s name and address in the “Ship To” section, which can be different from the billing details.
Partnerships
How do I submit a product?
If you're interested in introducing your products to our loyal customers, email us at info@ironandlightcompany.com.